Packages are generally dispatched within 2 days after the receipt of the payment and they are internationally shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online. Shipping fees include handling and packaging fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to each country. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.
The products ordered will be delivered, depending on the date and time of the order, by the city and country of destination, within a time interval of 1 - 5 working days and they will be sent only to the address indicated by the Buyer. The delivery of the Products will take place under regular conditions between Monday and Friday between 9.00 and 18.00.
Any dates that is set for the delivery of the Products is an approximate and the Company will not be responsible for any delays, regardless of their cause. The products can be delivered before the announced delivery date, in compliance with the obligation to inform the Buyer in advance.
If the Company has no possibility, for any reason, to send the Products ordered by the Buyer (and in stock) within 14 days of placing the order, the Buyer has the right to cancel the order and the Company will refund any amounts paid by the Buyer for these Products.
The Company will not be liable for any loss suffered by the Buyer for deliveries which are delayed or which are not completed for reasons related to the Buyer.
If the Buyer or his representative is not at the address indicated for delivery, making it impossible for the delivery staff to deliver the goods, the return costs will be paid by the Buyer to the Company within 5 days from the issuing of the invoice in this respect.
If the Buyer makes a return request for the delivery of the goods, he may be obliged to pay to the Company, before delivery, a new transport cost.